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Privacy Policy

Last Updated: July 7, 2026

 

Title MD (“we,” “us,” or “our”) operates the website www.TitleMD.com (the “Site”) and our associated social media profiles, including Instagram and Facebook, as well as our online appointment booking portal hosted by Acuity Scheduling, and our email marketing platform hosted by Constant Contact. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit information through online contact forms, schedule appointments via Acuity Scheduling, receive emails through Constant Contact, or interact with our advertisements, lead forms, and profiles on social media platforms like Instagram, Facebook, and other third-party digital platforms we may utilize.

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1. IMPORTANT NOTE REGARDING MEDICAL PRIVACY (HIPAA)

Please note that this Privacy Policy governs information collected on our website, scheduling portals, email marketing platforms, and social media platforms only.

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As a medical practice providing specialized medical weight loss management and facial aesthetic treatments (including Botox and dermal fillers), the Protected Health Information (PHI) you provide to us as a patient during consultations or treatments is strictly protected under the Health Insurance Portability and Accountability Act (HIPAA) and New York State medical privacy laws.

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Our use and disclosure of your medical records and PHI are governed by our separate HIPAA Notice of Privacy Practices, which is provided to all patients prior to or at the time of their first clinical appointment. Online contact forms, booking portals, email subscription lists, or Instagram/Facebook lead submissions are intended for general inquiries, booking requests, and marketing opt-ins, and should not be used to transmit confidential medical histories or emergencies.

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2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Site, via Acuity Scheduling, Constant Contact, or via Instagram, Facebook, and other third-party digital platforms includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to fill out a contact form on our website, schedule an appointment through Acuity Scheduling, subscribe to a newsletter or mailing list managed via Constant Contact, or submit a lead form through Instagram, Facebook, or other marketing platforms.

  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies (such as the Meta Pixel for Facebook and Instagram) on the Site to help customize the Site, improve our marketing campaigns, and analyze traffic.

 

3. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site, Acuity Scheduling, Constant Contact, Instagram, Facebook, or other third-party platforms to:

  • Schedule and confirm consultations or clinical appointments at our offices.

  • Deliver promotional information, marketing materials, updates, and special offers regarding our medical weight loss and facial aesthetic services via email campaigns.

  • Respond to your inquiries, customer service requests, or form submissions.

  • Optimize our digital marketing campaigns and analyze the effectiveness of our social media advertisements.

  • Monitor and analyze usage and trends to improve your user experience with our website, communication channels, and booking platforms.

 

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own commercial marketing purposes. We may share information we have collected about you in certain situations, including:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as website hosting, online appointment scheduling (Acuity Scheduling), automated email distribution and list management (Constant Contact), data analysis, CRM/patient management software input, and digital marketing or social media advertising assistance.

 

5. DATA SECURITY AND NEW YORK STATE SHIELD ACT COMPLIANCE

We take the security of your personal data seriously. In compliance with the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act), we implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your personal and private information from unauthorized access, acquisition, or disclosure. While we employ industry-standard measures to secure the data you transmit via our website and integrated platforms, please be aware that no electronic data transmission over the internet can be guaranteed 100% secure. In the highly unlikely event of a data breach affecting your private information, we will comply fully with New York State data breach notification protocols.

 

6. YOUR CHOICES AND OPTING OUT

  • Emails and Marketing: If you no longer wish to receive correspondence, emails, or marketing newsletters from us, you may opt-out at any time by clicking the "unsubscribe" link at the bottom of our Constant Contact emails or by contacting us directly at our office.

  • Text Messaging / SMS: If you provide your phone number for appointment reminders via Acuity Scheduling or text updates, you can opt out at any time by replying "STOP".

  • Reviewing or Changing Information: You may contact us at any time to review, update, or request the deletion of the contact information you provided to us through our website forms, email lists, or booking platforms.

 

7. AGE RESTRICTIONS

Our website and marketing campaigns are not intended for children. Title MD offers medical aesthetic procedures and clinical weight control programs designed for adults. We do not knowingly collect personal information from individuals under the age of 18 without explicit parental or guardian consent. If we learn that we have collected personal information from an individual under age 18 without verified parental consent, we will delete that information immediately.

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8. "DO NOT TRACK" SIGNALS

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, our website does not alter its behavior in response to automated browser DNT signals, as a uniform technology standard for recognizing them has not yet been finalized.

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9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date at the top of this Privacy Policy. Any changes or modifications will become effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

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10. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Title MD

200 W. 57th Street, Suite 401

New York, NY 10019

Phone: (212) 581-9532

Website: www.TitleMD.com

Title MD

Manhattan Office:

200 W. 57th Street, Suite 401

Phone: 212.581.9532

Title MD

Queens Office:

142-10A Roosevelt Ave, Suite 9

Phone: 718.358.3310

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